Tomato Juice or Raw Chicken

I spent the evening yesterday with my 3 boys, my sister and her little one.  After some shopping we decided to go to dinner.  Since it almost 7pm on a Saturday night we chose a little family restaurant that we hadn't been to in years but that we had great memories of.  This is actually the restaurant where I ate breakfast on 9/11 when I just had to get away from my TV. 

Well apparently 3 years ago the restaurant changed names and ownership.  We went in and were seated by a man I assume was the owner.  We ordered our food and everything was going really well.  Even with 4 crabby kids!

I ordered a grilled chicken sandwich.  It came to the table cut in half and when I went to pick it up there was a HUGE blood clot right there!  It was on both sides of the cut sandwich!  The waitress took it back and had another sandwich made.  To be honest at this point I really wasn't all that hungry anymore.  Just looking at the chicken completely turned off my stomach.  

About 5 minutes later the new sandwich came out.  I took about 3 bites and had the rest of it wrapped up to go home.  

Now I am not one to complain, and I am definitely not one to ask for a free meal, but if you were to come to my restaurant and were served a piece of raw chicken, you wouldn't be paying for your sandwich.  New one or not! I would be doing everything in my power to be sure that you were happy when you left and that the little mistake didn't ruin your night.  So when I got my check and they had still charged me for the sandwich that I was able to eat 3 bites of and still felt like I was going to be sick, I approached the manager. 

This is where it all goes wrong.  I asked him about the sandwich, and he had the nerve to tell me that what I thought was raw chicken, or more specifically a big chunk of chicken blood was actually just tomato juice!!  Um excuse me, I'm 30 years old, I spent 2 years in culinary school, I think I know the difference between blood and tomato juice!  

His only other response was well we made you another sandwich.  I wanted to tell him that he could have his sandwich back it was sitting in the to-go box on the table, but couldn't bring myself to get nasty with my boys there.  Needless to say I will NEVER be returning to this restaurant and I will be letting everyone I know what a JERK the owner was.

Have you ever had a really bad restaurant experience?  I want to hear about it.